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Telephone Banking

Our Telephone Banking is user-friendly and convenient!
But sometimes you just want to talk to a live person. Suzanne Boulware, our Head Teller, is pleasant and ready to assist you with any account questions. She can be reached at our main line, 770.536.0607

 

Telephone Banking 24 Hours a Day / 7 Days a Week


(678) 997.2265

Telephone Banking is just another convenient way to manage your accounts at Chattahoochee Bank of Georgia.  Telephone Banking is as quick as a phone call, and lets you do your banking when you want, wherever you want. Best of all CBG's telephone banking is absolutely FREE.

Our telephone banking service allows you to access your account information anytime. You may:

  • Check account balances
  • Review account activity
  • Transfer funds

Accessing Telephone Banking

Simply follow the step-by-step recorded menu to perform a variety of banking tasks. All you need is…

  • A Touch-Tone Telephone
  • Your Account Number
  • Your PIN (Personal Identification Number)

To access CBG’s Telephone Banking:

  • Call (678) 997.2265
  • Then, simply follow the voice instructions and enter the information when prompted.

Helpful Information about Telephone Banking


Which CBG accounts may I access?

Any deposit or savings accounts registered with the same primary social security number. Other individuals listed on the account must use the primary account holder’s social security number to access the information.

What is my PIN?

The first time you use CBG’s Telephone Banking System, you will be prompted to enter the last four digits of your social security number and your account number.  You will then be able to establish a four-digit PIN.  This four-digit pin is separate from the pin for your MasterCard debit card or ATM only card.

May I use telephone banking to transfer money between my CBG Bank accounts?

Yes

While there is no charge to use Telephone Banking, normal charges and restrictions still apply to your account.

 
 

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Chattahoochee Bank of Georgia is participating in the FDIC’s Transaction Account Guarantee Program.  Under that program, through December 31, 2009, all noninterest-bearing transaction accounts are fully guaranteed by the FDIC for the entire amount in the account.  Coverage under the Transaction Account Guarantee Program is in addition to and separate from the coverage available under the FDIC’s general deposit insurance rules.

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